How We Engage

Three models. One standard of delivery.

Whether you need end-to-end implementation, always-on managed support, or specialist talent embedded in your team — AZIST shapes its engagement around how you work, not the other way round.

01

Implementation Services

End-to-end delivery, from scoping to go-live

Structured solution delivery with clear ownership, business-outcome focus, and certified technical leadership — from initial scoping through production launch.

Best for

  • New product or platform builds
  • Cloud migrations and modernization
  • Compliance and certification programmes
  • AI/ML and data platform implementations

Detailed solution scoping and planning before a single line of code is written

Business-outcome focused delivery — success is measured against your KPIs

Global delivery model enabling round-the-clock project progress

Project and programme governance with clear escalation paths

Solution architecture grounded in Microsoft recommended practices, adapted to your landscape

Change management embedded in every engagement — people, process, and technology

02

Managed Services

Always-on support, scaled to your needs

24×7 Tier 1–3 support with SLA-backed models, flexible capacity, and planned maintenance cycles — so your systems stay healthy and your team stays focused.

Best for

  • Production applications requiring continuous uptime
  • Teams without internal 24×7 operations capability
  • Post-go-live stabilization and ongoing optimization
  • Regulated environments needing documented SLAs

24×7 Tier 1–3 support coverage, tailored to your environment and criticality

Scale capacity up or down around your key business events and release cycles

Global delivery model provides true 24×7 L1–L3 coverage across time zones

Planned service updates, testing cycles, and quality assurance baked in

SLA-based, capacity-based, and combined support models for complex environments

Combined models support the most demanding enterprise environments

03

Staff Augmentation

The right talent, exactly when you need it

Specific, qualified talent embedded into your workstreams — fully integrated with your team, with productivity reporting so you stay informed without the overhead.

Best for

  • Filling skill gaps on existing internal projects
  • Surge capacity for a time-bounded initiative
  • Replacing a departing team member quickly
  • Building out a capability your organization doesn't have yet

Targeted talent for roles outside a scope-based engagement — no bloated retainers

Resources managed by AZIST or assigned directly as outsourced team members to your workstreams

Typically full-time assignment for continuity and deep context-building

AZIST measures productivity and reports periodically — you retain task and project ownership

Access to certified cloud, AI, QA, and compliance specialists across geographies

Flexible onboarding — ramp a single specialist or a pod of engineers

Not sure which model fits?

Most engagements start with a conversation. Tell us what you're trying to accomplish and we'll recommend the model — or combination — that makes the most sense for your timeline and team.