Dynamics 365 Commerce
Deliver consistent, connected shopping experiences across stores, digital channels, and contact centers while improving customer loyalty, merchandising agility, inventory visibility, and order fulfillment.
AZIST helps retailers, distributors, and brands unify channels, customer engagement, products, pricing, inventory, and fulfillment on a scalable Microsoft platform.
One commerce platform across every customer journey
End-to-end omnichannel capabilities spanning Store Commerce and mobile point of sale, online and offline POS operations, payments and checkout, self-checkout, assisted selling and clienteling, customer profiles and loyalty, pricing, promotions and merchandising, product catalogs, inventory visibility, order capture and fulfillment, returns and exchanges, gift cards, channel management, call center and contact-center order management, and digital commerce for B2C, B2B and wholesale e-commerce storefronts.
Modern Point of Sale
Support fixed and mobile POS, online and offline operations, payments, self-checkout, assisted selling, clienteling, shifts, and store operations.
B2C, B2B & Wholesale
Deliver branded storefronts, rich catalogs, account-based buying, contract pricing, bulk ordering, and self-service experiences.
Connected Customer Experiences
Unify customer profiles, loyalty programs, gift cards, preferences, purchase history, and personalized service across channels.
Products, Pricing & Promotions
Manage assortments, catalogs, categories, attributes, pricing, discounts, coupons, promotions, and channel-specific merchandising.
Capture, Fulfillment & Returns
Provide inventory visibility, ship-from-store, pickup, partial fulfillment, distributed order capture, returns, exchanges, and customer service.
Assisted Order Management
Enable agents to create, amend, track, fulfill, and service orders with a complete view of customers, products, availability, and promotions.
Business Outcomes
- Increase conversion, loyalty, and customer lifetime value
- Improve inventory productivity and fulfillment performance
- Launch channels, assortments, and promotions faster
- Reduce channel silos, manual reconciliation, and service friction
- Give associates and agents a complete customer and order view
Why AZIST
- Retail and distribution process expertise spanning front and back office
- Experience connecting Commerce with Finance, Supply Chain Management, data, and custom applications
- Pragmatic rollout planning across stores, digital channels, users, devices, and integrations
Connected commerce, built on the Microsoft cloud
Dynamics 365 Commerce connects with Finance, Supply Chain Management, Customer Insights, Power Platform, Dataverse, Power BI, Microsoft 365, Azure services, payment providers, tax services, marketplaces, and third-party commerce tools.
Dynamics 365
Microsoft Cloud
Commerce Ecosystem
A practical path to connected commerce
Discover
Map customer journeys, channels, store operations, merchandising, fulfillment, integrations, and priorities.
Design
Define the future-state commerce architecture, operating model, data, security, devices, payments, and rollout plan.
Deliver
Configure, integrate, migrate, test, and pilot using real products, customers, stores, orders, and fulfillment scenarios.
Adopt & Optimize
Prepare teams, support rollout, monitor performance, and continually improve experiences, operations, and analytics.
Ready to unify commerce?
AZIST can help you modernize stores, launch digital channels, connect customer and inventory experiences, or optimize an existing Dynamics 365 Commerce environment.
Start a Dynamics 365 Commerce Conversationinfo@azistinc.net
Phone
+1 703-862-2922
Offices
US · India